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Olympus Casino's Privacy Policy

Your personal information matters to us. This privacy policy explains in detail how Olympus Casino collects, uses, and protects your data.

Last Updated: January 2026

Why we are secure

Your Privacy Is Our Priority

From the moment you register at Olympus Casino, every piece of your information is stored with the highest level of security.

SSL Encryption Protection

Every transaction and piece of personal information you share is protected with 256-bit SSL encryption. Third parties have no way of accessing this data.

Secure data storage

Your data is stored on internationally certified secure servers. Regular backups and security audits ensure your information stays protected.

No data sales

Olympus Casino never sells your personal information to third parties. Your data is used solely for operating and improving our services.

Your rights are protected

You can request to view, correct, or delete your data at any time. We fully respect your right to privacy.

Cookie Controls

We only use essential cookies. You can manage cookie preferences through your browser settings at any time — no pressure.

Scheduled Data Deletion

After account closure, your data is automatically deleted once the required legal retention period has passed (typically 5 years).

Table of Contents

1 What information is collected

When you open an account at Olympus Casino and use our services, we collect certain information from you. This Privacy Policy- those details are clearly outlined.

Data Type Example When it is collected
Identity-related Name, date of birth, national ID number During registration & KYC verification
Contact information Email, phone number, address When registering and updating your profile
Financial Information Payment method, transaction history On deposits & withdrawals
Gaming Data Game history, bet amounts, win records Automatically during game sessions
Device & Technology IP address, browser, operating system When logging in and browsing the site
We only collect information that is strictly necessary to provide our services properly. We never ask for unnecessary or excessive data.

2 Purpose of Data Collection

Olympus Casino uses your information only for its stated purposes and never beyond them. Our Privacy Policy The reasons for using your data in accordance with the above are outlined below:

  • Account management: Completing registration, verifying logins, and keeping your account secure.
  • Identity Verification (KYC): Age and identity are verified in line with international regulations.
  • Payment processing: Deposits and withdrawals are processed securely.
  • Customer Support: Getting your issues resolved quickly and effectively.
  • Fraud Prevention: Detecting unusual activity to keep your account secure.
  • Legal Obligation: Complying with anti-money laundering laws and gaming regulations.
  • Service improvement: Analytics data is used to improve your gaming experience.

Your information is never used for marketing without your consent. You can opt out of marketing communications at registration or at any time afterwards.

3 Who We Share Your Data With

Olympus Casino never sells your personal data. However, limited sharing may be necessary to deliver our services:

  • Payment processor: Payment data is shared with providers such as bKash, Nagad, Rocket, or banks as needed to process transactions.
  • Game software providers: A limited amount of data necessary for game operation may be shared with licensed game developers.
  • Legal Authority: Sharing data in response to a court order or a lawful request from a regulatory authority is a legal requirement.
  • Fraud Detection Service: Security-related data may be shared with specialist fraud prevention partners.
Important: In each of the above cases, third parties are bound by our Privacy Policyare required to meet equivalent security standards. We only work with trusted, verified partners.

4 Cookies & tracking

Olympus Casino uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

  • Essential cookies: Required to maintain login sessions and core site functionality.
  • Performance Cookies: Used to analyze how well the site is performing.
  • Functional Cookies: Used to remember your language preference and other settings.

You can delete or block cookies at any time through your browser settings. Keep in mind, however, that disabling essential cookies may cause certain features of the site to stop working properly.

5 Your Rights

Olympus Casino's Privacy Policy you have several important rights regarding your data:

Right to Access

You have the right to know what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

Under certain conditions, you may request that your data be deleted.

Right to Restrict Processing

In certain cases, you may object to the processing of your information.

Data Portability

You can request a copy of your data in a structured, portable format.

Marketing Opt-Out

You can opt out of promotional communications at any time.

To exercise these rights, contact our support team by email or live chat. We typically respond within 30 business days.

6 Security Measures

To protect your information, Olympus Casino uses industry-standard, state-of-the-art security technologies:

  • 256-bit SSL/TLS Encryption: All website and app communications are encrypted.
  • Two-factor authentication (2FA): An extra layer of protection for account logins.
  • Firewall & intrusion detection: Unauthorized access is prevented.
  • Regular Penetration Testing: External experts regularly test the system for vulnerabilities.
  • Staff access controls: Only authorized personnel have access to specific data.
Keep in mind, however, that no online platform can guarantee 100% security. That's why you should keep your password private, report any suspicious activity to us right away, and avoid logging in over public Wi-Fi.

7 Data retention period

We don't keep your data longer than necessary. In general:

  • Active account data is retained for as long as the account remains active.
  • Financial transaction records are typically retained for legal purposes 5 years is retained.
  • Any remaining data is deleted within 12 months of account closure.
  • Data related to fraud investigations may be retained until the investigation is concluded.

8 Policy Changes

Olympus Casino may update this Privacy Policy may be updated. For significant changes, a notice will be posted on the website and sent to your registered email. Continued use of the service after any changes constitutes acceptance of the updated policy.

Every policy update will show the revision date at the top of the page, so you can always see when the latest changes were made.

9 Contact us

This Privacy Policy If you have any questions, want to know more about how we handle your data, or wish to exercise any of your rights, please get in touch with us:

Email: [email protected]

Live chat: Click the chat icon at the bottom right of the website

Response time: Usually within 24–48 hours

FAQs

Frequently asked questions

There are several reasons your account may get locked — multiple failed password attempts, suspicious activity, or a pending KYC verification. If this happens, reach out to us first via live chat or email. Our support team will verify your identity and help restore your account within 24–48 hours. If the lock is KYC-related, you may need to submit a copy of your National ID or passport.

In the Live Casino section, you can play in real time with live dealers via video stream. Start by choosing your preferred game — blackjack, roulette, or baccarat. Once you enter the lobby, you'll see a variety of tables, each showing the minimum and maximum bet amounts. When you're seated, place your bets by clicking the designated area on screen and follow the dealer's instructions. A stable internet connection will make the experience much smoother.

Start playing safely today

Your privacy is protected and your data is secure — all that's left is to register and enjoy everything Olympus Casino has to offer.

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